Privacy Policy of Mother India Phone calling Card
Privacy Policy
 

Welcome to MotherIndiaCard website provided by Simple Network, Inc. ("Simple Network"). Simple Network respects the privacy of visitors as well as customers and is committed to your privacy. We obey applicable laws and regulations in the United States applicable to our use and disclosure of your information. By accessing, browsing or using the Site, you acknowledge that you have read, understand, and agree to the terms and conditions of Simple Network’s Online Privacy Policy, in addition to the Terms of Use and Acceptable Use Policy, included as part of this Privacy Policy by reference. If you do not agree to these terms and conditions, please do not access, browse, or use this Site.

Except as set forth in this Privacy Policy, we will not trade, sell, or disclose to any third party any form of PII (as defined below) without your consent and we will not disclose or make available any PII to any third parties seeking to market third party products without your consent. We have set forth this Privacy Policy to explain to you how we collect and use information from our customers who use services and products from Simple Network ("Customers") and from visitors to our web sites and from potential customers who have communicated, made contact or interacted with Simple Network ("Visitors"), in connection with online services and products offered by Simple Network.

Collection of Information

Simple Network shall collect personally identifiable information, including but not limited to name, physical address, email address, telephone number, credit card information and other personal information (collectively, "PII"), from Customers when initiating service and in connection with the provision or marketing of products and services. Simple Network may collect PII from Visitors in connection with any visit to our web sites, any communication about our services and products or other transactions or interactions with Simple Network. When you choose to register with MotherIndiaCard website, we request accurate contact information and preferences that help us better serve you. You will always retain the option to choose if your contact information is used to send you company and product information, special offers, and in some cases, newsletters. You may be given the option to register a profile with us (limited to specific areas and products such as the MotherIndiaCard Services) and create a “My Account” page online for your convenience. We would then store your name, purchase history and billing information to make it easier for you to shop and purchase from us in the future using the My Account interface. Customers have access to their account information on their monthly bills or by establishing the My Account page online.

Simple Network may also collect non-personally identifiable information from Customers and Visitors regarding usage of our services or our web site ("Non-PII"). Non-PII may include web site pages viewed, time spent using certain services, demographic data, cookies and other information which does not specifically identify any one individual.

In addition, we may also use (and our third party advertisers may use) clear gifs, web beacons and third party cookies to improve the performance of our web sites, provide certain features to anonymously track usage of our web sites and track the online activity of users. In addition, we may use such devices in our HTML-based emails to track the usage of such emails in much the same manner as usage of our web sites is tracked.

A user’s personally identifying information may be used for editorial purposes and we may also use such information for marketing and promotional purposes and may share the information with others if the user has not advised us of his or her preference not to be included in such an exchange. Individuals always have the ability to stop their information from being used for such purposes by sending an email request to info@motherindiacard.com.

With the permission of a visitor who is 18 years of age or over, personally identifiable information submitted in connection with a registration or other activity on our websites may be used for marketing and promotional purposes by Simple Network and may be shared with companies that have products or services which we believe may be of interest to our visitors. Simple Network does not sell or release any information gathered on our websites to any third parties, except only those may also grant to certain third parties third parties that must be given access to our database as necessary in connection with services provided by such third parties that they provide to Simple Network, but such disclosures and are subject to non-disclosure commitments by the third parties. All information gathered online will be used only by Simple Network for internal marketing analysis and to improve our products, services and websites.

Anti-Spyware Policy

Simple Network believes that Spyware is a threat to consumer privacy and a consumer’s experience online. Therefore, we forbid any Simple Network employee, agent, partner, affiliate or contractor from intentionally deploying or using Spyware (as defined in this policy) on behalf of Simple Network. Spyware refers to any executable software application that is installed on a user’s personal computer and covertly gathers and transmits PII through the user’s Internet connection without the knowledge or consent of the user. Cookies and web beacons are not considered Spyware. Spyware may gather PII, such as e-mail addresses and credit card information, and may even alter personal computer settings. Intentional use of Spyware by any Simple Network employee, agent, partner or affiliate on Simple Network’s behalf will not be tolerated and will be considered grounds for dismissal, contract termination and/or loss of payment.

Use of Information

Personal information which you have provided to us may be used for certain of our business purposes, including but not limited to:

  • For providing information or interactive services requested by you through our website, to your e-mail address or, where you have chosen to be provided with such information by physical mail, to your physical address.
  • To communicate better with you regarding to our services and business, and to improve our operations and better respond to your requests.
  • To effectively administer and fulfill our obligations under any agreement we may have with you.
  • To contact you and seek your feedback regarding the services you have purchased from us.
  • To provide you with the convenience and comfort of downloading our service information, ordering services and taking advantage of certain other features on our website.
  • To create services that may meet your needs in the future.
  • For processing your applications for service orders placed by you.
  • To anticipate and resolve problems with any goods or services supplied by us to you.
  • To market products and services to Customers and Visitors that Simple Network believes may be of interest to them.
  • To enable its vendors and contractors to provide and assist Simple Network in the marketing and provision of such services and products to Simple Network, Customers or Visitors.

However, we will not share your credit card information with any third parties unless they are involved in processing payments for services that you have purchased from Simple Network. Simple Network only works with partners whom we believe maintain high standards with respect to privacy and consumer rights.

Simple Network may also use and disclose PII to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of our service or network, to investigate fraud or violations of our Terms of Service, as required by courts or administrative agencies or in connection with a sale, merger or reorganization of Simple Network's business.

Non-PII may be shared with any number of third parties by Simple Network.

If you choose to use an available referral service to tell a friend about our site or a specific product or service, we will ask for your friend's name and email address. We will then send your friend a one-time email regarding our site or the featured product or service. Simple Network uses this information for purposes of sending this one-time email and tracking the success of the referral service.

CPNI

In the course of providing services to you, we collect and maintain certain customer proprietary network information ("CPNI"). CPNI includes the types of services you currently purchase, related usage and billing information for those services. Your telephone number, name and address are not CPNI. We value our relationships with our customers and are committed to respecting and protecting your CPNI. Accordingly, we do not sell, trade or share your CPNI, including your calling records outside of Simple Network’s family of companies or with anyone not authorized to offer our products or services, or to perform functions on our behalf except as authorized by you or required by law. Generally, we can use your CPNI to offer additional services to you, and for billing and collections purposes. We can also disclose your CPNI for legal or regulatory reasons, including in response to subpoenas and court orders. We can also use CPNI to investigate fraud and to prevent violation of our Terms of Service and unlawful use of our network, services and other customers.

Use of Cookies

Cookies are a technology which you can use to obtain tailored information from a website. A cookie is an element of data that a website sends to your web browser, which may then be stored by your computer on its hard drive. You can modify the settings of your web browser to notify you when you receive a cookie, providing you with the opportunity to decide whether or not to accept such cookie. Please refer to the instructions to your web browser in order to learn more about it security features and what information it may send to external websites. We may store data, such as cookies, on your computer’s hard drive when you visit our website. We may use such data for website administration, aiding your activity on our website or statistical analysis. Further, such data will facilitate your use of our website and enable you not to have to re-enter personal information each time you visit our website. Erasing or blocking such data may limit the range of features available to you on our website.

Security

Simple Network has invested and deployed a wide variety of technology and security features to make reasonable efforts to ensure the privacy of information on its network. In addition, Simple Network has implemented operations guidelines to ensure Customer and Visitor privacy is safeguarded at every level of its organization. Simple Network will continue to revise policies and implement additional security features as new technologies becomes available. However, no system or service can give a 100% guaranty of security. Therefore, you acknowledge the risk that third parties may gain unauthorized access to your information when using our services.

Communications

Simple Network will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using Simple Network services except as required to ensure proper operation of services or as otherwise authorized by law. You should be aware that any PII which you voluntarily include and transmit through publicly accessible forums (i.e., such as chat rooms, blogs, instant messages) may be viewed and used by anyone with access to such forums. Simple Network is unable to control such uses of your PII, and by using such services you assume the risk that the PII provided by you may be viewed and used by third parties.

Account Information

Subject to certain security requirements, Simple Network will do its best to honor requests from Customers for account information, for example, name, address, company, or billing information. The Customer is responsible for ensuring that the information on file with Simple Network is current and accurate.

Children’s Privacy Policy

Simple Network does not sell products or services for purchase by children. Simple Network does not knowingly solicit or collect PII from children or teenagers under the age of eighteen

Email

Simple Network strives to continuously improve our customers’ online experience by providing them with the latest information about the benefits of Simple Network products and services and in other circumstances described below. We may provide this information in any number of ways, including emails to our customers, online visitors and others who have provided their email addresses to us. In addition, unless you have chosen to opt out from receiving email messages from Simple Network, we may send emails to: (1) conduct online surveys; (2) provide marketing information about Simple Network products and services; or (3) provide information to those who have voluntarily provided their email addresses to third parties in order to receive promotional material.

Moreover, in the following situations, Simple Network reserves the right to communicate through email with online users, including those who have opted out of receiving solicitation-based emails, to: (1) notify customers about service or product affecting changes; (2) respond to an online user’s email inquiry; (3) confirm transactions, orders, payments and registrations placed online; (4) send information that a customer or potential customer has requested; or (5) provide emergency, security and online account maintenance information. We do not send unsolicited email to you or other visitors to our Site. Simple Network supports and complies with all laws governing its email communications and will update this policy as needed to ensure ongoing compliance.

Simple Network Spam Policy
How to correct, amend, or delete your information

We honor requests from you to correct, amend, or delete your account information (for example, your name, address, or billing information) and you may verify that appropriate corrections have been made. To correct, amend or delete account information, contact the appropriate Customer Service organization of the Simple Network company from which you are purchasing service. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. For Customers who have registered My Account profiles with Simple Network (limited to specific areas and services), you may update your personal information online at any time through your My Account page.

Third Party Web Sites and Services

Our service may contain links to other web sites and services not maintained by Simple Network. In addition, other web sites and services may also reference or link to Simple Network. We encourage you to be aware when you leave our service, or surf the Internet, and to read the privacy statements of each and every web site and service that you visit. We do not endorse, screen or approve, and are not responsible for the privacy practices or the content of, such other web sites and services.

Simple Network does not assume any liability for third parties that have been provided with information as permitted by this Privacy Policy or who have collected information as permitted by this Privacy Policy (such as advertisers using third party cookies).

Opt-out Policy
Changes to policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time by posting such changes here. You should review this policy regularly for changes. However, if at any time in the future we plan to use PII in a way that differs from this policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use following the posting of any changes to this policy means you accept such changes.

Terms of Service

For Customers, this Privacy Policy is subject to the Simple Network Terms of Service or other agreements between you and Simple Network. If you are a Customer, please refer to the Terms of Service regarding certain rights and limitations with respect to your use of Simple Network’s services.

United States of America

Our service is maintained in the United States of America. By using our services, you authorize the export of PII to the USA and its storage and use as specified in this policy.

Questions
Effective Date

This Privacy Policy was last updated on April 30, 2010.